• thesocialclinic

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    hello & welcome to The Social Clinic

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    while you wait, here are a few facts about us…

    we are saudi arabia’s first dedicated social media agency

    we are also the only social business consultancy in town

    we are headquartered in Jeddah

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    • About Us
    • Services
    • Clients
    • Blog
    • Projects
    • Team
    • Contact Us
  • About Us

    The Social Clinic is Saudi Arabia’s first ever social business consultancy and social media agency.
    Established in late 2011 in Jeddah, The Social Clinic brings together a pool of multi disciplinary talents who speak 5 languages and come from 4 different geographies with diverse backgrounds being consultants, designers, developers, writers, producers, or strategists.
    Our clients, leaders in their own industries, vary from consumer electronics to fashion, FMCG, automotive, NPOs & NGOs, beverages, hospitality & catering, finance & banking. We leverage our clients’ communication and support their marketing activities in achieving a local, regional, & global footprint.
  • Our Services

    • Social Media Marketing

      Social Media Campaigns, Social Media Events, Digital Design & Development, Websites & Online Portals, Mobile & Tablet Applications, Software Systems Solutions.

    • SM Training & Workshops

      Social Media Strategy Workshops, Crisis Management Workshops, Social Networks Training, Ads & Content Generation Workshops.

    • Social Enterprise Solutions

      Social Media Governance, Internal Collaboration, Social Media HR & Recruiting, Marketing Team Assessment.

    • Personal Branding

      Social Media & Online Private Consultancy, Media Training, Online Branding, Image Consultancy.

    • Social Media Management

      Community Management, Engagement & Editorial Planning, Content Production, Analytics, Metrics, Reporting, Listening, Monitoring.

    • SM & Digital Strategies & Audits

      Social Media & Digital Strategies, Competitive Audits, Readiness Audits, Communities & Conversations Audits, Owned Asset Audits.

  • TSC Website Halwani Section-01

  • Even Facebook cannot believe our results!

    The first, and only, social media agency based in Saudi Arabia to have a verified “Success Story” by Facebook on Facebook.

    View Success Story

  • Brief Us Now

    Fill out & answer our custom briefing form now & we will get in touch as soon as possible!

    Go To Brief
    • Data Collection

      Our campaigns are not only creative but also provide you with the data you need collected.

    • Mobile Apps

      With our exclusively designed content management system, get one back-office to manage multi-platform apps.

    • Geo-Content

      We don’t broadcast posts, we send messages on your behalf to targeted audiences in targeted areas.

    • Content Design

      Our designs look great on any social network out there.

    • Business Solutions

      With our collective experience of more than 20 years in marketing & communications, we offer complete business solutions and not just fancy looking campaigns!

    • Content Production

      Text, Infographics, Images, or Video, we produce the right content to get the needed message out there.

    • Awareness

      We build content strategies to amplify the required awareness.

    • Social

      “Social” comes before “Media”. Social is “People”, & we “Talk” to people.

    • Loyalty

      We work to retain those who are actually are loyal & “fans” to your brand.

    • Communities

      We don’t open pages, we build communities.

    • Responsive Designs

      Our designs are responsive & look equally gorgeous on any display with any dimensions.

    • Crisis Management

      We create solutions before problems even occur. Our success stories have made social media history.

    • Workflows

      New to social media? We will help you build the communication workflows needed to get the process rolling.

    • Moderation

      Our skilled agents moderate your platforms with the highest qualifications in customer service.

    • Smart Messages

      Our research department feeds in the best dates & times to engage with your audience through smart messages.

    • Conversations

      We don’t “post” on social media, we start conversations with your loyal fans.

    • Reporting

      Our brand health reports are ideal for any marketer yet easy to comprehend from anyone in your organization.

    • Social Shopping

      With our shopper marketing experience, we help convert online engagements to shopping transactions.

    • Events

      Whatever your event is, we will build the social media hype needed pre, during, & post the event.

    • Development

      We don’t just develop websites or apps, we design amazing experiences.

  • The State of Social Media in Saudi Arabia

  • Our Research department gets busy every year collecting & auditing social networks & their usage in Saudi Arabia to share with the world. Click below to check out the latest
    “The State of Social Media in Saudi Arabia” Report.

    Latest Saudi Social Media Trends

    • 25
      %

      LINKEDIN

      Is the percentage of KSA LinkedIn users in Middle East & North Africa

    • 100
      %

      YOUTUBE

      Every internet user in KSA watches to at least 1 YouTube video/day

    • 33
      %

      TWITTER

      KSA’s share of the global tweets made in Arabic is the highest in the world

    • 70
      %

      FACEBOOK

      The percentage of males out of the 8.5 million users of Facebook in Saudi Arabia

  • CLIENTS

    Al Hassan Ghazi Ibrahim Shaker
    Toyota
    Majid Society
    Elaf Group
    Beauty Box
    Suntop
    Gold's Gym
    Young & Rubicam
    Dasar
    Safio (Al Safi Danone Brand)
    Munch Bakery
    GT Medical
    Eurodesign
    Volkswagen
    General Electric
    Rossopomodoro
    Rabea Tea
    Porsche
    Human Resources Development Fund
    Kinan
    MIT Enterprise Forum
    Full Stop Advertising
    Halwani Bros.
    Haal Inc
    Leo Burnett
    Moon Milk
    Riyali (Sedco)
    Elixir
    Scotch & Soda
    Eye of Riyadh
    Help Center
    Ohayo
    Regilait
    Bouthaina
    Samaco
    الجميح للسيارات
    Abdul Latif Jameel
    Audi
    Microsoft
    Abdullah Thobes
    Bagedo
    Suite966
    LG
    Sotra
    Al Safi Danone
    Radwa Chicken
    Goody
    Ministry of Labor
    Activia
    Abdullatif Jameel Photography Award
    Bridgestone
    The Body Shop
    Gandour

    • I would personally recommend the Social Clinic to any company who is looking to grow their social media exposure in a professional and innovative manner.  Bilal and his team have provided us with measurable results through pre scheduled campaigns that support our company’s message and ethics.  We are proud to consider them our partner in health!

      Nicole Robbins
      Chief Operations Officer, Gold's Gym
    • If you are wanting to leverage your brand’s communication via socializing online through Paid Owned and Earned Media within Social, then The Social Clinic is the team of flawless strategists and implementers who will connect those dots between brand socializing and a brand achieving its business goals.

      Syed Barooni
      Brand and Digital Marketing Manager, Halwani Bros.
    • The team at The Social Clinic possesses a deep understanding of Social Media Marketing which helps them manage brands in a professional & insightful manner that delivers encouraging results. Throughout the course of our partnership, we have been steadily growing our brand following in addition to launching a healthy interaction with our consumers that we believe is positively affecting our brand image. We look forward to taking Halwani Bros to the top of the KSA FMCG pyramid of digitally active brands with the help of our friends from The Social Clinic.

      Ahmed El Baz
      Marketing Director, Halwani Bros.
    • Many thanks to The Social Clinic who have been our social media partners since 2014. They have not only helped us position our brand perfectly on social media, but also have helped us in building the overall brand equity we needed in the market. Understanding our business objectives and supporting them with creativity and analytical thinking is what makes us trust The Social Clinic with our brands.

      Sami Mostafa
      Brand Manager, Regilait
    • We worked with The Social Clinic to create new innovative content to highlight some of our products features and specs and we were pleased by their speed of execution and quick response. More importantly, the content created by The Social Clinic helped us in elevating Microsoft’s positioning through creating positive sentiment among our followers and fans.

      Abdulla Al Uzaib
      Marketing Director, Microsoft Arabia
    • The Social Clinic is an awesome agency and a true consultancy. They are a natural extension to our resources, and they contribute a great deal to our brand strategy. They approach social media strategically; way beyond cool posts, and meditation. They’re an expert in these rising mediums, with great insight on how content should tailored for social media. There could be other agencies that does what they do, but they are definitely the best in KSA.

      Mohammed J Basrawi
      Brand Manager, Rabea Tea/ Baeshen
    • I very much enjoyed working with The Social Clinic team to create social media campaigns. Their creative content is local, simple and shows the true value of our products and services in an unprecedented creative way that no other agency succeed to crack.

      Sara Abumelha
      Brand Manager, Microsoft Arabia
    • Amazing & fabulous team + great leadership = Impressive results

      Bandar Nagro
      Marketing Manager, Kinan Real Estate
    • The Social Slinic have played an instrumental role in our social media strategy and are great thinkers with the end result in mind, as well as efficient and effective implementers of the strategy. It is a pleasure working with this young, forward thinking and dynamic team.

      Amr Banaja
      Marketing Director, SEDCO
    • It is a pleasure to work with The Social Clinic team. We are appreciative of their “can do” attitude, professionalism and willingness to accommodate our requests no matter the demands. In addition, we are consistently pleased with their fast response rate and their ability to communicate our brands properly through Social Media.

      Sarah Al Shemimry
      Founder & CEO, Beauty Box
    • ان الفرق بين احترافية تواجد المؤسسات في وسائل التواصل الاجتماعي وعشوائية الانتشار من خلالها، يكمن في وضع تلك الوسائل ضمن أساسيات اعداد استراتيجية التسويق والاتصال لأي مؤسسة.
      همام زارع
      المدير العام, ماجد للتنمية المجتمعية
    • In 2012, I was fascinated by an infographic about the state of social media in Saudi Arabia. I assumed it was published by a global agency, and their name was so intriguing so I Googled it and came to know that they are a local consultancy house specialized in social media. Since that point, I was determined to find an opportunity to do business with them. In 2013, we found that opportunity and it has been truly a great learning experience as well as business building relationship. I have no doubt that our partnership with TSC will take our brand to higher, better places in an impactful, timely and cost effective way

      Khaled Tash
      Chief Marketing Officer, Rabea Tea
    • The Social Clinic gives very insightful & useful & practical information that organizations can use to excel in social media. Thanks to The Social Clinic, their workshop gave us exactly what we need to start developing our social media content

      Mohammad Bakri
      Co-founder, YIG
    • The quality and load of information given is unprecedented & mind blowing. The best social media training experience yet!

      Dalal Hussein
      Marketing Manager, The Body Shop
  • Some Recent Work

    • All Categories
    • Campaigns
    • Content Production
    • Social Media Marketing
    • Strategic Creative Solution
    • Videographic
    • Riyali | SedcoRiyali's Online Course Launch Campaign
    • Faden MediaMovember Campaign – هكرنا الشاشة
    • Gold's GymMovember
    • Rabea TeaLast Match Tonight
    • Microsoftالزبدة مع دافور وفنان
    • Rabea TeaRabea Tea Football Videographic
  • More Projects

    • we believe in Kaizen 改善..

      ..in the constant improvement of our business

      & adding innovative value to our industry

      The Social Clinic
  • BLOG

    • 14

      Mar

      So What Are Cinemagraphs?

      Cinemagraphs are “living” photographs: a mix of still image a …

      Cinemagraphs,Social Media,Trend,
      Njood Alaboud
    • 12

      Mar

      #WHPiseefaces

      في الوقت الحالي تشهد مواقع التواصل …

      Social Media,Trend,تواصل اجتماعي,
      Bilal Hallab
    • 08

      Mar

      Keeping up with the Kattarshians

      Binge watching has become everyone’s favorite guilty pleasure. …

      Social Media,Trend,
      Bilal Hallab
  • All Blog Posts

    • As the year comes to an end, set yourselves up for the successful beginning and new challenges. TSC family wishes e… https://t.co/GmTmg7nrCg
      thesocialclinic
      Sun Dec 31 18:40:26 +0000 2017
    • Put your Maui Jim glasses on, and enjoy the Ohana show. Aloha @OfficialMauiJim https://t.co/8yta9iirx9
      thesocialclinic
      Thu Dec 28 14:40:22 +0000 2017
    • Who owns the King Road Tower Screen?Our Client, @FADENMEDIA https://t.co/H76sD9n9no
      thesocialclinic
      Tue Dec 26 06:40:12 +0000 2017
    • قوة تأثير السوشال ميديا غنية عن التعريف، بالأخص عندما تكون الرسالة مبنية على فكرة ملهمة.#اتهكرت_الشاشة #شاشه_برج_طريق_الملك #جدة
      thesocialclinic
      Thu Dec 21 14:57:42 +0000 2017
    • هكرنا الشاشة” وجذبنا انتباه عدد كبير من الشباب لنشر الرسالة التوعويةحملة أطلقناها لشركة فادن ميديا لتشجيع الشباب ع… https://t.co/B4SAS4XyVN
      thesocialclinic
      Thu Dec 21 14:57:42 +0000 2017
  • Meet Our Team

    • Bilal Hallab
      Managing Director
    • Annie
      Consultant
    • Sahar
      Admin Manager
    • Basmah
      Consultant
    • Riem
      Consultant
    • Yara
      Jr. Consultant
    • Noor
      Jr. Consultant
    • Fatma
      Community Manager
    • Reham
      Jr. Consultant
    • Walaa
      Designer
    • Malak
      Designer
    • Ghadir
      Community Manager
    • Bayan
      Designer
    • Jomana
      Designer
    • Njood
      Designer
    • Dalal
      Designer
    • Haya
      Designer
  • Partners

    • Sister Company

      The Loft is part of our group & our sister company in terms of design & creativity.

    • Preferred Agency

      Twitter’s consultancy of choice for campaigns & strategy development in KSA.

    • Verified Partner

      We are Microsoft’s exclusive Yammer Verified Partner in Saudi Arabia.

    • Certified Partner

      Advertising partners in Adwords, YouTube, & Analytics.

  • Job Vacancies

    Account Executive (JED), Jeddah, Saudi Arabia
    Job Description

    As “the face” of our firm, you are responsible for establishing our clients’ presence as well as integrating their messaging into the community in a compelling and valuable way for the members. You will build our clients’ brand visibility and thought leadership by monitoring and participating in online conversations. 

    Responsibilities & Skills

    Drive community strategy

    • Assist with creation, conception and presentation of social business strategy and integrated marketing campaigns
    • Ensure that the community strategy supports overall brand goals and objectives
    • Provide direction for our clients’ public-facing communication, by creating a strategic marketing/communications plan

    Content creation – Publishing

    • Create and maintain content calendars, including writing & posting relevant content

    Moderation

    • Review user generated comments and posts and respond when appropriate in order to Foster a positive community and add value to the user’s experience
    • Escalate user-generated content, where appropriate, to internal stakeholders

    Analytics

    • Use social listening Tools to generate valuable insights, to assist business.

    Social Media Marketing

    • Create, manage and grow our clients’ presence through blogs, Twitter, Facebook and other strategically relevant online properties.
    Apply @thesocialclinic

    Account Executive (RUH), Riyadh, Saudi Arabia
    Job Description

    As “the face” of our firm, you are responsible for establishing our clients’ presence as well as integrating their messaging into the community in a compelling and valuable way for the members. You will build our clients’ brand visibility and thought leadership by monitoring and participating in online conversations. 

    Responsibilities & Skills

    Drive community strategy

    • Assist with creation, conception and presentation of social business strategy and integrated marketing campaigns
    • Ensure that the community strategy supports overall brand goals and objectives
    • Provide direction for our clients’ public-facing communication, by creating a strategic marketing/communications plan

    Content creation – Publishing

    • Create and maintain content calendars, including writing & posting relevant content

    Moderation

    • Review user generated comments and posts and respond when appropriate in order to Foster a positive community and add value to the user’s experience
    • Escalate user-generated content, where appropriate, to internal stakeholders

    Analytics

    • Use social listening Tools to generate valuable insights, to assist business.

    Social Media Marketing

    • Create, manage and grow our clients’ presence through blogs, Twitter, Facebook and other strategically relevant online properties.
    Apply @thesocialclinic

    Account Manager (RUH), Riyadh, Saudi Arabia
    Job Description

    The Social Business Consultant’s role requires an individual who can harness integrated marketing communications, brand building, corporate communications, social media marketing, stakeholders’ engagement and issues management to create, implement and monitor a comprehensive social business strategy and program for the brand and client, helping to accelerate community building, brand visibility, healthy engagement and increase client’s business.

    The Social Business Consultant is able to produce excellent written materials (deliverables) and understand the importance of creating value via social media, not just fans, engaging the company with adequate content and maintaining the appropriate etiquette.

    She has an experience in working in Saudi Arabia and understands the culture and social media engagement needs, culture and constraints.

    Responsibilities & Skills

    Strategic planning

    • Develop, communicate and oversee a strategic plan for building/enhancing the client’s brand and enhancing client’s customer loyalty via social media.
    • Responsible for the creation, conception, and presentation of social business strategy and integrated marketing campaigns.
    • Provide strategic leadership for our partners and internal stakeholders on social integration and best practices; lead and manage annual social execution planning; stay abreast of competitive landscape.
    • Collaborate with client to uncover and articulate business needs and objectives, craft appropriate strategies and identify/implement programs to achieve client goals

    Community Management

    • Drive engagement on Facebook, Twitter, LinkedIn, Google+, Instagram, Blog, Forums, or any social media channels used and recommended to clients
    • Responsible for creating the client’s community, driving participation and collaboration initiatives as well as delivering best practices
    • Responsible for the coordination of client service, production and strategy/planning teams ensuring that community strategy supports overall client’s brand goals and objectives
    • Produce and manage monthly and weekly editorial planning for clients’ social channels
    • Create, implement and manage all escalation processes with client/internal teams
    • Create and enforce the Social Media Guidelines as defined by the client

    Campaign Management

    • Provide daily supervision of client campaigns including (and not limited to) social media channel and community management, content creation, digital public relations, promotions, partnerships, blogger and influencer outreach initiatives, online events, etc.
    • Responsible for leading and implementing targeted, transparent blogger/influencer outreach campaigns that strictly adhere to WOM ethics and best practices.
    • Ensure consistency of messages across multiple networks

    Client Management

    • Responsible for ongoing management and execution of the social media strategy and programs of assigned clients (deliverables, account set-up, training, implementation)
    • Provide clients with sound support and advice
    • Develop and foster account relationships, including understanding of each brand’s goals, markets, needs and expectations. Create/maintain both vertical and horizontal client contact relationships, working toward deeper penetration at senior management level.
    • Attend and lead client meetings on an ongoing basis, interface as needed with executive level and middle management level
    • Create and deliver strong and compelling communications providing context and rationale to the client behind recommendations, proposals and new ideas.
    • Facilitate strong relationships and open communication between client leadership and internal team.

    Reporting & Analysis

    • Lead social media monitoring efforts (brand perception, online reputation, competitors presence); distribute learnings and insights, address issues and opportunities.
    • Act as a liaison with other internal team members. Provide directional learnings and actionable insights across all metrics.
    • Develop, manage and share trend reporting and opportunity landscape.
    • Aggregate metrics and provide campaign scorecard across all execution channels.

    Team leadership

    As a Consultant, you’ll have to supervise executive and associate members of the team such as Analysts and Community Managers.

    Mandated Requirements

    • Candidate must have at least 5 years of experience in marketing or 3 years experience in a communication/advertising/PR agency
    • Candidate must have a Masters’ Degree in marketing, communications, or branding
    Apply @thesocialclinic

  • Latest News

  • The Latest in Social Media

    Stay up-to-date to our latest news and to the latest digital & social media trends from Saudi Arabia, the Middle East, & around the globe by signing up to receive our monthly newsletter.

  • Receive Our Monthly Newsletter










    • 65000

      Cups of Tea

    • 402

      Campaigns

    • 30000

      Content Items

    • 3520

      Reports & Audits

Contact Info
  • Jeddah, KSA

    King Road, Al Basateen District

    Jana Heights Tower

  • Phone

    +966 (12) 215 2345
    +966 (12) 215 2029
    +966 (56) 32 03232

From The Blog
  • So What Are Cinemagraphs?
    March 14, 2017
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    March 12, 2017
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  • Keeping up with the Kattarshians
    March 8, 2017
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  • The One Where April Is Late
    March 5, 2017
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    February 1, 2017
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  • لتصوير فيديو 360 درجة Pie
    January 31, 2017
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  • What’s The Difference Between Snapchat and Instagram?
    January 29, 2017
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  • The Internet Challenge Trends
    January 26, 2017
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  • A Look Back at Social Media in 2016
    January 25, 2017
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  • حملة #هويتي_لغتي
    January 24, 2017
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  • Freeze & Hold Still!
    January 2, 2017
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  • What Can We Learn about Social Media from the 2016 US Presidential Campaign?
    November 7, 2016
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Get in Touch

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